FAQ

IMIBUZO EBUZWA QHO

 

Ukuba ucinga ngokuthenga iimveliso zentsimbi okanye uthelekisa ababoneleli ngeli xesha, ungathanda ukufaka isicelo sekowuteshini ngqo -- okokuqala xa ucela ikowuteshini ukuze ukonwabele umcebisi okhethekileyo.1 ukuya ku-1 ukuqhagamshela iinkonzokwayeizaphulelo zabathengi abatsha, ukukunceda ulungelelanise iimfuno zakho kwaye uphuhlise inkqubo ~Siyavuya ukuba nani njengabathengi bethu abatsha!

1. Imveliso

1)Ngaba uyayamkela inkqubo yokuhlolwa ngumntu wesithathu?

A: Ewe siyayamkela ngokupheleleyo.

2) Ngaba uyazivavanya zonke iimpahla zakho ngaphambi kokuba uzithumele?

A: Ewe, besiya kuvavanya iimpahla ngaphambi kokuba zithunyelwe.

3) Ungaqinisekisa njani umgangatho?

A: Umgangatho ngowona uphambili. Sinika ingqalelo enkulu ekuhlolweni komgangatho. Yonke imveliso iya kuhlanganiswa ngokupheleleyo kwaye ivavanywe ngononophelo ngaphambi kokuba ipakishwe ukuze ithunyelwe. Singasebenzisana ne-Trade Assurance Order nge-Alibaba kwaye ungajonga umgangatho ngaphambi kokuba ulayishe.

2. Ixabiso

1) Ndingayifumana njani ikowuteshini yakho ngokukhawuleza?

A: I-imeyile kunye nefeksi ziya kujongwa zingadlulanga iiyure ezingama-24, okwangoku, iSkype, iWechat kunye neWhatsApp ziya kuba kwi-intanethi kwiiyure ezingama-24. Nceda usithumelele imfuno yakho kunye nolwazi lweodolo, iinkcukacha (Umgangatho wentsimbi, ubungakanani, ubungakanani, izibuko lendawo oya kuyo), siza kufumanisa ixabiso elifanelekileyo kungekudala.

2) Zonke iindleko ziya kucaca?

A: Iingcaphuno zethu zicacile kwaye kulula ukuziqonda. Aziyi kubangela naziphi na iindleko ezongezelelweyo.

3) Ndingafumana iodolo yovavanyo lweetoni ezimbalwa kuphela?

A: Ewe. Singakuthumela umthwalo ngeenkonzo ze-LCL. (Umthwalo wesikhongozeli omncinci)

4) Isaphulelo sithini?

A: Nceda undixelele iimpahla kunye nobungakanani obufunayo, kwaye ndiza kukunika ikowuteshini echanekileyo ngokukhawuleza.

3. I-MOQ

1) Ithini i-MOQ yakho?

A: Ngokwesiqhelo i-MOQ yethu sisikhongozeli esinye, Kodwa yahlukile kwezinye iimpahla, nceda unxibelelane nathi ukuze ufumane iinkcukacha.

4. Isampulu

1)Ngaba niyazibonelela iisampulu? Ngaba zisimahla okanye zongeziwe?

A: Isampulu ingabonelela umthengi simahla, kodwa imithwalo iya kugutyungelwa yiakhawunti yomthengi. Imithwalo yesampulu iya kubuyiselwa kwiakhawunti yomthengi emva kokuba sisebenzisane.

5. Inkampani

1) Iphi ifektri yakho kwaye yeyiphi izibuko oyithumela ngaphandle?

A: Iifektri zethu zifumaneka kakhulu eTianjin, eTshayina. Izibuko elikufutshane yiXingang Port (Tianjin)

2) Ngaba unazo naziphi na iziqinisekiso?

A: Ewe, yiloo nto siyiqinisekisayo kubathengi bethu. Sine-ISO9000, isiqinisekiso se-ISO9001, iziqinisekiso ze-API5L PSL-1 CE njl. Iimveliso zethu zikumgangatho ophezulu kwaye sineenjineli ezingoochwephesha kunye neqela lophuhliso.

6. Ukuthunyelwa

1) Lingakanani ixesha lakho lokuhambisa?

A: Ngokubanzi ziintsuku ezi-5-10 ukuba iimpahla zisesitokhweni. okanye ziintsuku ezingama-25-30 ukuba iimpahla azikho esitokhweni, kuxhomekeka kubungakanani.

7. Intlawulo

1) Ithini imiqathango yakho yokuhlawula?

A: Intlawulo<=1000USD, 100% kwangaphambili. Intlawulo>=1000USD, 30% T/T kwangaphambili, ibhalansi ngaphambi kokuthunyelwa okanye ihlawulwe ngokuchasene nekopi ye-B/L zingadlulanga iintsuku ezi-5 zokusebenza. I-100% I-L/C engaguqukiyo ebonwayo nayo lixesha elifanelekileyo lokuhlawula.

8. Inkonzo

1) Zeziphi izixhobo zonxibelelwano ezikwi-intanethi onazo?

A: Izixhobo zonxibelelwano zenkampani yethu kwi-intanethi ziquka umnxeba, i-imeyile, iWhatsapp, iMessenger, iFacebook, iSkype, iLinkedIn, iWeChat kunye neQQ.

Nceda unxibelelane nathi ukuze ufumane ulwazi oluthe kratya.

2) Ithini inombolo yakho yomnxeba kunye nedilesi ye-imeyile yesikhalazo?

A: If you have any dissatisfaction, please send your question to info@ehongsteel.com.

Siza kuqhagamshelana nawe zingadlulanga iiyure ezingama-24, enkosi kakhulu ngokunyamezela kwakho nokuthembana kwakho.

Nceda unxibelelane nathi ukuze ufumane ulwazi oluthe kratya.

3) Uyenza njani ishishini lethu libe nolwalamano oluhle noluhlala ixesha elide?

A: Sigcina ixabiso elisemgangathweni nelinokhuphiswano ukuqinisekisa inzuzo yabathengi bethu; siyabahlonipha bonke abathengi njengabahlobo bethu kwaye senza ushishino ngokunyanisekileyo kwaye senza abahlobo nabo, nokuba bavela phi.